Address
Advance Choice, Inc/DocuBank
PO Box 629
Springfield, PA 19064
Phone:
866-829-0993 for Customer Service
800-DOCUBANK (362-8226) for Document Retrieval
610-667-3524
To send questions or comments to DocuBank®, please complete the form below and click Submit. We appreciate your interest and your feedback.
Most college students want their parents help in a medical emergency. This is why parents names and phone numbers appear right on the I.C.E. card. So that family can be contacted right away.
And whenever a hospital uses the student's I.C.E. card to obtain the student's HIPAA release, the parent receives an immediate alert from DocuBank. This alert gives the parent the hospital's phone number so they can call directly and find out what's happening with their child.
The I.C.E. card tells medical personnel how to obtain the student's HIPAA release (or other healthcare directives) on file with DocuBank. With this release, the hospital is free to share information about the student's condition when parents call - without fear of violating the federal healthcare privacy law (HIPAA).
In addition, with the I.C.E. card, the hospital sees a student's allergies and important medical conditions right on the card - so that medical professionals can provide the most appropriate treatment immediately.