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About DocuBank

Your Care. Your Way.

Instant Access to Vital Documents
The DocuBank Emergency Card helps to ensure that your medical wishes are known and respected when it counts.  DocuBank SAFE allows you to upload and store those documents that you want quick, convenient, access to online. 
Keeping documents within reach.  Around the clock, around the world.  

The Emergency Card
Access is key in an emergency situation.  When you store your healthcare directives (living will, health care power of attorney) with DocuBank, you receive a personalized DocuBank Emergency Card that makes all of your emergency information and critical healthcare documents available in two convenient ways:  

By Phone: By calling 1-800-DOCUBANK, hospitals have your information immediately faxed to them.

By Computer: By clicking the Hospital Button or going to, hospital staff can view and print documents immediately.

Medical Alerts
The DocuBank card lists important medical conditions and allergy information so that they are immediately available at the hospital. The name and contact information of one emergency contact also appears on the face of the card. A complete list of your current medications and a highlight of your medical story can also accessed when your card is used.

DocuBank SAFE:
DocuBank SAFE is a complimentary part of every DocuBank membership. Once your DocuBank membership is active you can log in to establish your encrypted SAFE password and begin uploading documents immediately from your personal computer.  COMPLETE memberships include 2 GB of SAFE storage FREE.   

Sharing Access
DocuBank COMPLETE includes the creation of SAFEShare Users for friends and family so they can view only those files members elect to share.  SAFEShare Users will receive an introduction email providing the information they need to log in to their personal SAFEShare DocuBank account.

Establishing Your Exit Strategy
Answering the question – what happens to my information when I die?  COMPLETE DocuBank memberships include the selection of a Digital Executor.  A Digital Executor is granted SAFEShare access to the account while the member is alive, and is granted the ability to assume full access to the account upon the legally verified proof of death.

Organization is Key
SAFE storage is set up into categories so you can keep your files organized.  You may also find that your providing professional has already uploaded files to your SAFE on your behalf.  If so, you will also be able to allow your provider to view files you upload by clicking the “share with provider” button when you upload a file.  Only those files you select will be viewable by your provider.  


There are many benefits to every DocuBank membership:

Family Notification Service
DocuBank offers a Family Notification Service. Members can send a personalized email to friends and family members letting them know that they have joined the DocuBank service and that their health care wishes are available 24/7/365 in an emergency. COMPLETE members can also have alerts sent to contacts when their card is used.

Communicating Healthcare Wishes
DocuBank can help members communicate their wishes verbally too. We know that conversations about death and dying are difficult. That's why we offer some suggestions and guidelines on how to broach this subject with loved ones. Available in our Member Services section, we provide important conversation topics along with helpful links.

Wallet Stickers
The DocuBank Emergency card arrives within 4-6 weeks of enrollment and comes with alert stickers to be placed on the members' driver's license. These alert stickers tell hospital and emergency staff that they can obtain your healthcare directives using your DocuBank wallet card.

Additional Cards
Members can print additional cards for friends and family members at any time. Additional paper copies of the card also arrive along with the plastic emergency card.

DocuBank is a registered trademark of Advance Choice, Inc.